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The Three “C’s” of Patient Centric Care

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Posted May 28, 2016 in Age Reversing, age reversing injectable lifts, AntiAging, Board Certification, Body Cosmetic Surgery
3 minute read


In a world of systems and efficiency, “personalization” has become automated – if it exists at all. I do not run my plastic surgery practice in this way. My mission is to provide patient centric care… aimed at making every patient feel comfortable and satisfied with their unique desires. This takes time. This takes compassion. This takes professional expertise and experience.

Consultation
The key component of patient centric care is an effective consultation. To some people, talking with doctors is intimidating because they’ve been interrupted, rushed or belittled. My approach is to listen and facilitate open communication… so that we can talk about your desires and I can manage expectations. We should be comfortable with each other and absolutely on the same page before entering the operating room.

My staff and I do this by:
Taking the time to know every single patient on a personal level; by acknowledging him or her as a person, not just a patient.
We Focus on the positives and the great results we will get, and not on the negative features we are aiming to correct

Approaching each person as a special, unique human being… means I do not change you to look like someone else, rather our aim is to make you look like a younger, healthier, more aesthetically balanced you. This requires being real about what to expect regarding the surgery, recovery and results on the physical and emotional levels.
Confidence
The third aspect of patient centric care is building confidence in my patients. Even though just about any doctor can make them “feel good” about the procedure, they want to know that they are putting themselves in the best hands when choosing me as their surgeon. I don’t know of anyone who has been anything less than impressed with my training, qualifications and volumes of patients who are satisfied with their results. I’m one of the only triple board certified surgeons in the Washington DC area. I’ve been a professor and examiner at Georgetown University, written over 100 clinical papers, and have been president of the National Capitol area’s Society of Plastic Surgeons. I’m esteemed by my peers who have currently rated me as a Castle Connolly best surgeon and an America’s top surgeon. Also, my patients have clearly expressed their satisfaction by nominating me as “The Best Plastic Surgeon” of DC. and also the “Number One Doctor” for many years in a row.

This combination of the Three “C’s” is what makes Davinci Plastic stand out among the rest. If you’re considering a cosmetic procedure, set up a face to face consultation with me by calling 202.966.9590 or visiting www.davinciplastic.com.

Steven Davison M.D.
Board Certified Plastic Surgeon

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(202) 966-9590

3050 K. St. NW, Ste. 170,
Washington, DC 20007


We are one of the few area practices with Spanish-speaking providers.

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Nora Portner

To Our Cherished Patients, Friends, and Colleagues,

It is with profound sadness that we share the passing of our beloved colleague and friend, Nora. From the very beginning of Davinci Plastic Surgery, Nora Davison has been an integral part of our practice, serving as our Physician Assistant, Chief Injector, and a mentor to so many on our team.

Nora’s expertise, warmth, and dedication touched the lives of countless patients. She had a unique gift for making everyone feel comfortable, cared for, and understood, and she built lasting relationships that went far beyond the treatment room. To our team, she was not only a leader but also a teacher and source of inspiration. Her presence will be deeply missed.

As we grieve this loss, please know that our team remains committed to honoring Nora’s legacy by carrying forward the compassion, professionalism, and excellence she exemplified every day. The Practice she helped create is empowered by the patient-centric ethos she gifted us.

We are grateful for your support and understanding during this difficult time as we celebrate Nora’s life and the many ways she made Davinci, and the lives of our patients, brighter.

With heartfelt sympathy,
The Davinci Plastic Surgery Team